Gold Gate
Privacy Policy
Effective Date: October 12, 2024
This Privacy Policy explains how Gold Gate ("we," "us," or "our") collects, uses, and discloses your information when you use our mobile application ("App"). By using the Gold Gate app, you agree to this privacy policy.
1. Information We Collect
We collect information to provide a personalized and secure experience while using our App. This includes:
Personal Information You Provide
We collect the information you provide when registering or using our app, including:
- Your name
- Email address
- Phone number
- Physical address (for delivery purposes)
- Payment information (used to complete transactions)
Information Automatically Collected
We collect some information automatically when you use our app, including:
- Device information (IP address, device type, operating system)
- Usage data (interaction with the app, pages visited, features used)
- Location data (if you allow us to access your location)
Permissions
We may request the following permissions, which you can manage in your device settings:
- Camera: To allow you to upload photos (for ID verification or product images).
- Location: To provide store suggestions and delivery options based on your area.
- Push Notifications: To send updates on gold price changes, market trends, and transaction notifications.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To facilitate buying and selling gold products within the app
- To display real-time gold prices based on current market data
- To communicate with you regarding transactions, updates, or support
- To ensure security and prevent fraudulent activities
- To process transactions and deliver purchased gold
- To provide tailored suggestions and relevant product recommendations
- To comply with legal obligations and resolve disputes
3. How We Share Your Information
We do not sell your personal data to third parties. However, we may share your information in the following circumstances:
- Service Providers: With trusted partners for processing payments, delivery, and customer support.
- Legal Compliance: If required by law or to protect the rights, property, and safety of Gold Gate and its users.
- Business Transactions: In the event of a merger, acquisition, or asset sale, your data may be transferred to the new entity.
4. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When your data is no longer needed, we securely delete or anonymize it.
5. Security of Your Information
We implement industry-standard security measures to protect your personal data. However, please be aware that no method of data transmission or storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: You can request access to the information we hold about you.
- Correction: You can ask us to update or correct any inaccuracies in your data.
- Deletion: You can request that we delete your data, subject to certain legal obligations.
- Opt-out: You can opt-out of receiving promotional messages from us by adjusting your communication preferences in the app or contacting us directly.
7. Cookies and Tracking Technologies
We may use cookies and other tracking technologies to collect and store information when you use our app. These technologies help us improve our services and provide a better user experience. You can control cookie settings through your browser or device settings.
8. Third-Party Links and Services
Our app may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies when interacting with them.
9. Children's Privacy
Our services are not intended for use by children under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have collected information from a child under 18, we will take steps to delete such information.
10. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices, legal requirements, or technological advances. Any updates will be posted on this page with an updated "Effective Date." We encourage you to review this policy regularly to stay informed about how we protect your information.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, you can contact us at:
Email: software@goldgateapp.com
Phone: +962 79 7292 727