Support

If you need assistance, you can contact us or explore the helpful resources below.

Contact Us

• Email: software@goldgateapp.com
• Phone: +962 79 7292 727
• Contact Form: Click here to reach us via the contact form

Frequently Asked Questions (FAQs)

• How can I reset my password?

  Go to the login page, click on "Forgot Password," and fill the forms to reset your password.

• How do I contact customer support?

  You can contact us via email at software@goldgateapp.com or by phone at +962 79 7292 727.

• How can I view the trading prices?

  After logging into the app, you will be redirected to the home page. From there, you can view the live trading prices directly.

• How can I check my total balance and gold weight?

  After logging into the app, you can view your total balance and gold weight directly on the home page. It will display the total in grams as well as the equivalent value.

Support Hours

Our support team is available from Monday to Friday, 9:00 AM to 5:00 PM (GMT +3). We aim to respond to inquiries within 24-48 hours.